Shipping Policy

Trust and Satisfaction

The trust and satisfaction of our customers are very important to us. Your order means a lot to us. That’s why we offer secure and reliable delivery options for every item. Laura e Marco orders are insured and shipped via UPS & USPS. You will receive a track & trace number via email as soon as your order is shipped.


Processing Times

  • Packed and shipped: Within 1–3 business days

  • Delivery time: 7–14 business days


Track Your Order

Easily track your order using our advanced live tracking software with an estimated delivery date based on your order number, email, or tracking number — you decide!
We strive to make the ordering and delivery process as simple and transparent as possible for our customers.

If you have any questions or concerns, please do not hesitate to contact our customer service. Below, we explain how your order is processed and delivered.


Always Free Shipping

We cover the shipping costs. Every order is delivered 100% FREE to your home.
No minimum order value is required.


Placing an Order

Ordering from Laura e Marco is as simple as possible.

  1. Go to the product page and add the desired product to your cart by clicking the black “Add to Cart” button.
    Make sure you’ve selected the correct variants (color, size, or style).

  2. Once everything looks good, click “Proceed to Checkout.”

On the information page, fill in your accurate address details — double-check everything before proceeding.
Then, click “Continue to Shipping.”

On the shipping page, you can review your entered address and confirm that every shipment is completely free of charge.
As a token of appreciation to our valued customers, Laura e Marco always covers the cost of shipping and delivery.

Next, click “Continue to Payment.”
On the payment options page, you can choose from various secure methods.
At Laura e Marco, all payments are SSL-encrypted, ensuring a safe and private transaction.

Accepted payment methods:

  • Credit cards (AMEX, Mastercard, Maestro, Visa)

  • PayPal

After selecting your preferred payment method, click “Complete Order.”
You’ll be redirected to your chosen payment provider — simply follow the instructions to finalize your purchase.

If you experience any issues during checkout, please contact us right away — we’re always here to help.


Shipping Your Order

Found the perfect look or accessory on our website? Then you’ll want to enjoy it as soon as possible!
That’s why we ensure your order is processed and shipped as quickly as possible.

To keep our product prices fair and sustainable, we sometimes consolidate packages and ship them in bulk once a certain minimum quantity is reached.
This helps reduce carbon emissions and allows us to create a better, healthier world — together with our customers.


Still Have Questions?

To ensure your order is shipped today, please contact us via email.
Our friendly service team will gladly assist you with the right solution — available 7 days a week.

📧 info@laura-marco.com
📍 Piazza del Duomo, Milan, Italy